How My Internship at TwoWards Solutions Helped Me Build Digital and Professional Skills

My time interning at TwoWards Solutions this summer has been a valuable and interesting experience. I’ve had the opportunity to learn several new skills, including digital design for companies, setting up and responding to emails professionally, and using AI tools to assist with tasks like spelling and grammar checks, creating schedules, and conducting research.

I’ve always found technology fascinating—from how the internet works and how games are developed, to how people create and use AI, so I’m especially glad I got to use AI tools during my internship. Tools like Otter.ai and ChatGPT were incredibly helpful for research, writing, and staying on top of my tasks.

Another key area I explored during my internship was project management, where I became familiar with tools like Asana and Google Workspace. These platforms helped me stay organized and manage tasks efficiently throughout my internship.

One of the challenges I faced was during Week 2 of my internship, when I had to work on writing in a more social media–friendly tone. It was difficult at first to understand and write from the brand’s point-of-view, target the right audience, and create engaging content. I also had to set up my LinkedIn page—this part wasn’t too bad, but it did take some time to figure out how to navigate everything. I'm grateful to Deseré for guiding me in the right direction and helping me improve my assignments.

Over time, I believe I’ll get even better at writing social media content, improving my digital design skills, and keeping my LinkedIn updated. I genuinely feel that the skills I’ve learned during this internship will benefit me in future jobs.